Here are FAQs we Get a Lot

Multicollab is great for content teams of all sizes. Whether it’s just two people or a team of hundreds, Multicollab helps to streamline editorial workflows by enabling collaborative editing directly on the WordPress-Gutenberg interface. If your content requires a second opinion and collaboration, Multicollab will be perfect for your needs!

We’re constantly working to improve Multicollab and make it more widely available. The plugin is currently fully compatible with Gutenberg versions 8.6 to 10.7, WordPress versions 5.6 and above, and PHP versions 7.0 or 8.0.

Yes, you can use Multicollab on custom post types.

Yes, Multicollab supports both WordPress Multisite and Headless WordPress as long as you use the Gutenberg editor to create content. 

Multicollab is built to be compatible with the following Gutenberg blocks:

  • Paragraph Block
  • List Block
  • Table Block
  • Headings Block
  • Quote Block
  • Pullquote Block
  • Verse Block
  • Button Block

The following blocks are also enabled for collaboration with Multicollab Premium:

  • Image Block
  • Gallery Block
  • Cover Block
  • Audio Block
  • File Block
  • Video Block
  • Media & Text
  • VIP support includes phone and email support within 1 business day.
  • Pro support  includes email-based support within 1 business day.
  • Plus support includes email-based support within 2-3 business days.

We have a dedicated support team standing by to help with anything you may need. We’re available 9 am-4 pm EST, Mon-Fri, and strive to answer all customer requests within 24 hours.

We have a no questions asked, 14-day refund policy. If you are not happy with Multicollab, send us a support ticket, and we will promptly refund your entire purchase price.

You can use Multicollab on multiple sites by either using WordPress multisite or purchasing more than one subscription.How many subscriptions you’ll need depends on how many WordPress installs/domains you have. If you have more than one domain name or multiple WordPress installs, you’ll need a subscription for the number of installs or domains you have. Contact us with any further questions about multisite licenses!

Have you had a look at our documentation? We’ve covered a lot of common questions in our repository, available freely here. If you’d still like help, contact us here and we’ll get back to you as fast as possible!

License keys are subscription-based and will automatically renew every year. If you decide to cancel, you may still use a plugin, but you will no longer receive updates or support once the license key expires.